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Who we are
What information we collect
We may collect, store and use the following kinds of personal data:
personal information you provide to us for the purpose of registering with us or through forms emails, including without limitation name, address, telephone number;
information relating to any transactions carried out between you and us on or in relation to the Website, including information relating to any purchases you make of our goods or services. (It may be necessary for the bank or card-processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose).
information about your computer and about your visits to and use of this Website such as your IP address (this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website), geographical location, browser type, referral source, length of visit and number of page views.
information you provide to us for the purpose of subscribing to our Website services, your preferences, email updates and/or newsletters; and
any other information that you choose to send us.
We may send a cookie that may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this Website, to recognise you and/or to improve the Website’s.
Most browsers allow you to refuse to accept cookies. If you want to know how to do this, please look at the help menu on your browser. However, switching off cookies may restrict your use of the Website and/or delay of affect the way in which the Website operates.
What we do with your information
process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
administer the Website;
improve your browsing experience;
send statements and invoices to you, and collect payments from you;
send you general (non-marketing) communications;
deal with enquiries and complaints made by or about you relating to the Website;
send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase; and
we may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. For the avoidance of doubt we will not, without your express consent, provide your personal information to any third parties for the purpose of directs marketing.
Disclosing your information
We may disclose information about you:
to the extent that we are required to do so by law or if we are ordered to do so by a court or other similar body;
in connection with any legal proceedings or prospective legal proceedings;
as we may think necessary to protect our legal rights, a registered user or third party, or to prevent personal injury; and
to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration or your personal information.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:
Sportsister, Regency Offices, 2 Wood Street, Queen Square, Bath, BA1 2JQ
Please let us know if the personal information, which we hold, about you needs to be corrected or updated.