Privacy policy

Who we are

In this privacy policy, references to “we”, “us” and “our” are to Sportsister. References to “our Website” or “the Website” are to www.sportsister.com.

What information we collect

We may collect, store and use the following kinds of personal data:

personal information you provide to us for the purpose of registering with us or through forms emails, including without limitation name, address, telephone number;

information relating to any transactions carried out between you and us on or in relation to the Website, including information relating to any purchases you make of our goods or services. (It may be necessary for the bank or card-processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose).

information about your computer and about your visits to and use of this Website such as your IP address (this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website), geographical location, browser type, referral source, length of visit and number of page views.

information you provide to us for the purpose of subscribing to our Website services, your preferences, email updates and/or newsletters; and

any other information that you choose to send us.

Cookies

We use cookies on this Website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie that may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this Website, to recognise you and/or to improve the Website’s.

Most browsers allow you to refuse to accept cookies. If you want to know how to do this, please look at the help menu on your browser. However, switching off cookies may restrict your use of the Website and/or delay of affect the way in which the Website operates.

What we do with your information

Any personal information we collect from this Website will be used in accordance with the purposes specified in this privacy policy or in relevant part of this Website. The details we collect may be used to:

process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

administer the Website;

improve your browsing experience;

send statements and invoices to you, and collect payments from you;

send you general (non-marketing) communications;

deal with enquiries and complaints made by or about you relating to the Website;

send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase; and

we may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. For the avoidance of doubt we will not, without your express consent, provide your personal information to any third parties for the purpose of directs marketing.

Disclosing your information

We may disclose information about you:

to the extent that we are required to do so by law or if we are ordered to do so by a court or other similar body;

in connection with any legal proceedings or prospective legal proceedings;

as we may think necessary to protect our legal rights, a registered user or third party, or to prevent personal injury; and

to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration or your personal information.

Policy amendments

We may update this privacy policy from time to time by posting a new version on our Website. You should check this page to ensure you are happy with the changes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Sportsister, Regency Offices, 2 Wood Street, Queen Square, Bath, BA1 2JQ

Other Websites

This privacy policy only covers this Website. Any other Websites which may be linked to by our Website are subject to their own policy, which may differ from ours. We are not responsible for the privacy policies or practices of third party Websites.

Updating information

Please let us know if the personal information, which we hold, about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy, the treatment of you data or you believe that we have not adhered to the terms of this privacy policy, please notify us by email and we will make any efforts we can to determine and solve the problem.